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Music bug.

Dianne| Dianne 5/27/2018 21:54:59
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Since the update (south american server), i have been having a bug where there's no music, just sound effects unless i open the settings option and change the volume of music.

Could you do something about it? It is not crippling or anything but we shouldn't have to through an additional step to have music everytime we start up the app
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zazzer| zazzer 5/29/2018 16:56:49
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Hey Dianne,

If you have not already, please also email this to support@arenaofvalor.com

Our Support team may be able to troubleshoot this with you.


zazzer
Global Community Manager
Arena of Valor
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Miles_Gonzalez| Miles_Gonzalez 7/3/2018 09:14:50
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If your music has a bug and can't playing,  maybe the format is not supported or some exceptions happened to it. Would you please use a drm music converter for mac to convert the music to another popular format mp3 to see if it works well.
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