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CheckDevice_QuitGame

Ansley| Ansley 5/16/2018 19:42:25
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I redownloaded this app so many times. But every time I click on it, it says "CheckDevice_QuitGame" and I have no other option but to put "yes" and then it takes me out of the app automatically. What does this mean? I have a compatible device, but it wouldn't let me in? Please tell me what this means.
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zazzer| zazzer 5/18/2018 17:27:40
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If you have not already, please email support@arenaofvalor.com and our Support team can help you troubleshoot this and get you back in the game!


zazzer
Global Community Manager
Arena of Valor
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From_Hell| From_Hell 5/17/2018 17:49:59
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Maybe your device has malware on it? (Like a virus???) Could just be a glitch. Did you update your device and app to date??? If all the above isn’t true or don’t work, try turning the device off and on, redownloading the app and then opening it.

(I’m no pro at this. Just a friendly newb hoping to help).
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