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Having problems playing the game? Post your queries here and we will help!

Admin| Admin 12/1/2016 12:09
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Welcome to the Bugs & Problem forum!


Get in touch with our friendly and helpful team that will get you starting in no time. Post your queries and we will help!

    I. Getting Help
Our best piece of advice is: search first, then ask! Most of the times someone will have posted the same issue and it might already be solved, so you don't even have to type it out!

    II. Giving Details
Providing enough details about the problem will be a tremendous help as we assess and look for the solution. Found a bug? Tell us where and when it occurs! Have a screenshot of the issue? Attach it to your post! This will ensure that we can both come up with a solution in a timely manner.

We are here for you!

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neal_b4_me| neal_b4_me 4/8/2017 14:32 From the mobile phone
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Hi,
I am getting the same message in the photo , İ tried to restart or delete and redownloand the game but none has worked so far. Using the original apk and playing from Turkey. Can you help me?
Screenshot_20170407-161018.png
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Tyracoon| Tyracoon 8/19/2017 22:00
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Login Problem (Gamecenter)

Edited by Tyracoon at 8/19/2017 22:08

Hey Guys,
I have a problem with logging in.
I tried to lock in yesterday (Gamecenter) but i only recieved a message from the Game :
YOU ARE ALREADY LOGED IN SOMEWHERE ELSE, TO LEAVE THE GAME PRESS OK
I am absolutly safe not loged in with my Gamecenter account. I think it is a system fault or something and I hope you guys can help me
I also tried to delete and reinstall the game, but that has not worked.
I also restarted my device (iPad Air 2)
My ingame name is ' Tyracoon '.
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Sergio_Benitez| Sergio_Benitez 8/24/2017 10:17
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Edited by Sergio_Benitez at 8/24/2017 10:20

With the update on road to glory my free heros changed. It shows me now that I received some heros but yorn and mina do not. Pls can you solve this?. My nick is Sbenit, and my id D69QLC.
Thanks.
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Hikernl| Hikernl 4/24/2017 17:00
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DrunkPenguin replied at 4/24/2017 13:10
https://forum.sok.proximabeta.co ... ge%3D1&mobile=2

Please h ...



Hi DrunkPenguin,

I also answered to your original post.
Can you please send print screens with some info to sok_cs@proximabeta.com.
That would be the right place for your problem.
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DeadlyAngels| DeadlyAngels 4/24/2017 18:53 From the mobile phone
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Hesabım silindi oyuna giremiyorum yardımcı olurmusunuz
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king!| king! 4/27/2017 14:19 From the mobile phone
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Hi. My two victories were not accounted for but my losses were. I checked on my friend list and it said 54 so I went out and got two more but the number did not go up.
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NuriAktaş06| NuriAktaş06 3/4/2017 16:31 From the mobile phone
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Merhaba SoK oynarken seste sorun oluyor hışırdama yapıyor ve 2. sorunumda oyundayken dıııt diye bir ses geliyor ve oyundan atıyor bu yüzden bir sürü oyundan çıktım sanılıp ceza aldım davranış ve savaş puanım düştü telefonumun modeli Sony Xperia Z5 premium lütfen yardımcı olun
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Killua| Killua 4/3/2017 10:23 From the mobile phone
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Sa benim 2 gündür sesli sohbette sorun var sesli sohbet açmak istedigimde ses sumucusuna iletisim saglanmadi diyo yardimci olurmusunuz
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ChestOfPandora| ChestOfPandora 4/6/2017 20:25 From the mobile phone
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I can't use Magic Crystal                                                                  Please, Help me ! Hoe to use Magic Crystal
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Enewen| Enewen 1/23/2017 11:12
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Hello I have a problem, I changed the device on which I play. An account on the old device I verified. On the new as I have a new guest account, how can I restore old account, I will add that I bought there figure for real money.
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macis5| macis5 2/18/2017 13:59
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hello, i had a little poblem, i play in SoK on my gf's phone, when i came backt to the home i wanna log in on that acc, but when i log in in her google play acc on my phone i start a tutorial on new acc, where i can change acc?
btw. im from polish, so sorry for my english
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MrSebastian| MrSebastian 2/21/2017 11:09 From the mobile phone
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Can I get Toro and Veera for loging in 60 days in a row? I would pay for them with money just please...
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Rens| Rens 2/21/2017 14:50 From the mobile phone
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i encounterd some bugs and lags when my charger is connected to my divice and heard more people have the same problem  
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HasanBora| HasanBora 2/21/2017 15:46 From the mobile phone
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How can ı use Google account in iOS because ı started in android but now i use iOS and ı bought 100 tl ı play rank ı feel real bad pls help me
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Berktug11| Berktug11 2/25/2017 04:31 From the mobile phone
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Suanda oyunu  sildim yeniden yükledim eski karakterimebulasamıorummkafayı yicem heroda satın aldım yardım edin  lsourceforcell gmail bukulaka@gmail.com 27 lwldim nasıl yapıcaz
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Berktug11| Berktug11 2/25/2017 04:37 From the mobile phone
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Oyundaki karakterime ulaşamıyorum lwl 27 lsourceforcell aldıgımm karakter ormarr gmail hesabım  bukulaka@gmail.com parada yatırdım karakteri bulamıorum yardmedin
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JesajaVoss| JesajaVoss 2/28/2017 08:59 From the mobile phone
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Need some help please!
I am the leader of the guild OVERPOWERED, I accidentally made a random player (wich is offline for about 10 days) guild leader in stead of kicking what i was planned... I used over 40-50€ to increase guild capacity and now a total random player got my whole guild! My name is OP CRUSHED, And j lead OVERPOWERED, the player i accidentally leaded is named: KacperMRW. I need some help please i beg u!
Screenshot_20170227-152716.png
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JesajaVoss| JesajaVoss 3/3/2017 09:24 From the mobile phone
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Enewen replied at 1/23/2017 11:12
Hello I have a problem, I changed the device on which I play. An account on the old device I verifi ...

If it's right at options you can press  "bind account"
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